The strategic platform for EasyPost’s growing product organization

EasyPost needs a product tool to enable its new growing product organization to keep up with our company’s quick growth.

Easypost uses dragonboat to empower a winning product team

EasyPost offers modern Shipping API to online merchants for faster, smarter, and cheaper shipping.

The challenge: scaling product in a fast growing organization

EasyPost is growing rapidly and has been expanding their Product Management team to meet their increased demand. As their new teams began to build their best practices in product and portfolio management, they were faced with challenges common to scaling companies – competing product and business opportunities, cross team dependencies, difficulty in tracking progress and coordinating stakeholder communications.

Managing ideas, requests and initiatives via spreadsheets had become increasingly time consuming and error prone.

“There was no easy way to connect the Why and the How. The Product team needed a tool that could easily and clearly define what our objectives are, how we are going to achieve them, and where we are in our progress. We need a tool to enable us to keep up with our company’s quick growth.”

Andrew, the Head of Product Management

The solution: Dragonboat as the strategic product platform

After some research, Andrew brought Dragonboat to EasyPost. With the help of Erin, the Head of Program Management, the team implemented Dragonboat as their strategic product platform.

EasyPost uses Dragonboat for their strategic and quarterly planning and as the source of truth for product roadmaps. Product Managers can clearly define objectives and strategic themes, and prioritize ideas aimed to fulfill the organization’s goals, customer opportunities, and other strategic factors.

These ideas are then T shirt sized, with dependencies cleared and prioritized for the upcoming months.

Then Program Managers take over the release planning, agile execution and stakeholder communication.

Dragonboat allows Program Managers to quickly identify risks and manage them effectively.

“My team loves the configurable views so they can easily sort and filter to exactly what they want to see on the summary view. I have found it’s very easy to flag potential issues.” said Erin, Manager of the TPM team

Before communication with different stakeholders with different needs was challenging and time consuming. Because Dragonboat allows multiple perspectives for both planning and reporting, it makes it really easy to tailor the communication with various stakeholders from Executives, to Sales, Marketing leaders and Engineering teams.

“By having the strategic goals and progress already mapped, I can quickly create and share custom reports for different stakeholders .”

Erin, Head of Technical Program Manager

Key Takeaway: Dragonboat empowers a winning product organization

Dragonboat ensures alignment from start to finish, increasing transparency and collaboration between the Product teams and the rest of the organization.

By enabling collaboration between Product, Program, and Technology teams, as well as between Product Managers, Dragonboat eliminates departmental silos and surprises.

“Dragonboat enforces product management best practices both within the product teams, also educating the company. With Dragonboat, Product Managers align product features to objectives (the Why) and teams are empowered to work together to define the the game plan (the How) to best achieve the objectives.”

Andrew, the Head of Product Management

Dragonboat is now the essential platform to EasyPost product teams to seamlessly connecting strategy with execution.

Want to deliver customer delight, accelerate product, and improve business outcomes? Sign up for Dragonboat, the #1 Responsive Product Portfolio Platform for winning product-organizations.

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